My success rate on disputes where I used my Amex is 100%. They usually immediately credit the account as the dispute is investigated.

I’m not implying anything about you.

You asked about chargeback success rates, and I said mine was high because I don’t dispute often - even if I think I have been wronged. There have been many times when “merchandise I paid for was not delivered as agreed” and I almost never go to chargebacks as a solution to that problem. We just use different approaches.

In this particular case discussed here, I would not have disputed the charge. I understand why the OP chose to dispute, but I’m not surprised the chargeback was declined.

Maybe, since no goods or services were received, you can recoup your loss by deducting it as a 501c3 donation. Better check with a professional first though.

Same here, on the several occasions I have disputed charges with Amex I have received my money back immediately and Amex has always sided with me 100%.

I’m not implying anything about you.

You asked about chargeback success rates, and I said mine was high because I don’t dispute often - even if I think I have been wronged. There have been many times when “merchandise I paid for was not delivered as agreed” and I almost never go to chargebacks as a solution to that problem. We just use different approaches.

In this particular case discussed here, I would not have disputed the charge. I understand why the OP chose to dispute, but I’m not surprised the chargeback was declined.

I wanted to say pretty much the exact same thing Tate said in his closing paragraph. As others have noted - Beg the Jeffs to kill the thread deader than a doornail.

My oldest is now 12 and my knee is bendy-ish and he can fly on FiFi or Doc. We are going to fly on them.

The FAA has some attorneys that know little about aviation. They have ASIs and Experts that are bonused and paid to ground aircraft or pilots, as we saw in the Trent Palmer case. Eventually they will find a way to ground these amazing aircraft or make it too difficult on the people that fly and maintain them. One day this privilege will go away and they will be just as loud as the Enola Gay at Udvar Hazy center.

My 12 year old, when he was 3, called Udvar Hazy "Quiet Airplanes". He loved going to "Quiet Airplanes" and one day the planes we love will be silenced and we will only be able to see Doc and Fifi in a museum.

Tailwinds,

Bob

ED issues, huh?

Cheer up man. Happens to us all.

WTF?

A once in a lifetime opportunity to ride a B-29 at 5:30pm would have had me at the right field around 3:00pm. Maybe 4:00pm.

Sounds like trying to put 12 pounds in a 6 pound sack. Doesn't work out at times. So be it.

I have only once disputed a charge on my Visa, and the refund was done quickly in my favor.


As to the subject of this thread, if I were in the shoes of the OP, would have made sure to catch that shuttle bus, and enjoyed the B29 ride.

Now a bit off topic, my own story about a customer who demanded a refund.
This woman, lets call her Karen, bought 4 new winter tires and wheels from one of my shops.
We mounted, balanced, and installed them, and off she went into the snow storm happening at the time.
A couple of weeks later Karen tried to dispute the CC charges, complaining about the tires being loud on the highway. Never did she come back to the shop, or so much as call us, but she told the CC company she had, and that we refused to give her back her money.
When she lost her CC dispute, she had her brothers and boyfriend go to the shop and threaten my employees, and also say they would burn the shop down. I wasn't there at the time, but heard about it shortly after they left, from my staff. 911 was called, and the plate numbers of both vehicles given, so the police didn't have much trouble tracking them down. They denied even coming to the shop, much less saying anything threatening. Not the smartest guys, since they failed to notice the signs warning of video surveillance, nor seeing the 8 cameras.

The moral of the story is this, take responsibility for ones own choices, and educate yourself.
Yes winter tires are louder than summer tires are.
No you cannot dispute the charges weeks later when you decide the tires aren't what you want.
If a plane ride website clearly states no refunds, it means no refund.
Blowing off a B29 ride, to watch the end of an airshow is not the choice most people would make in my opinion.
We can all make our own choices, but then have to live with that choice, not blame others for it.

You being too hard on yourself!

Andrew

As a merchant who has dealt with a few charge disputes over the years, I would submit that in my case thr card companies (especially AMEX) were heavily pro-customer. We had to generate substantial proof that we fulfilled our side of the transaction in order to be paid. For an experience / service based transaction the legal verbiage on the sales ticket / contract, whatever, has to have specific things in it and the customer usually has to sign it (possibly indirectly through the cc slip)

However it works for a specific transaction type, my experience is that the card companies are no slouches when it comes to keeping merchants in line and are quick to refund cardholders until the dispute is resolved.

If they find in favor of the merchant it is not done lightly.

I just need to clear something up in this thread. The internet has voted, long ago, so like September or whatever, that the masculine version of Karen is:

Chad, Kevin, Ken, Brad, Kyle, Tucker, Donald, OkBoomer, or - yes - Karen. However, it shall be known that these are contextual in nature, and mistakes can be made. The use of Karen is considered gender fluid, and doesn't need to be bound by actual gender.

I researched this on Reddit so I know I'm right.

This went well

I am obviously in the minority, but I think Wes got the shaft.

Jg